Unlock the potential of your marina with YouNav, the ultimate solution for enhancing customer satisfaction while streamlining your operations. Free your team from tedious and unproductive tasks and focus on what truly matters.
YouNav interactive map is your boarding pass to most of YouNav features ; accurate, to scale, customizable, it includes water and land infrastructures, and keeps synchronized in real time across all users.
The interactive map lets you:
- Easily locate available berths
- Visually monitor ship status with intuitive colour coding
- Create stopovers with just a few clicks
- Move boats and block berths as needed
- Monitor occupancy and movements in real time
This is the hub of your marina operations:
- Monitor: from boat placement to reading meters, everything lies right at your fingertips.
- Automate: collecting boaters’ documentation, invoicing, online payments, reminders, e-signature. Everything is digital, consistent, and fully automated.
- Improve: when you have everything under control, you can prioritise what truly matters: ensuring client satisfaction and retention.
YouNav integrates over 20 apps to streamline your operations and ultimately enhance customer satisfaction:
Manage everything directly from the map interface.
Clients, boats, documentation, email automation, enquiries, quotes, waiting lists, …
Advanced product & services price list. Full quote-to-invoice pipeline.
100% digital documentation & contracts, e-signature.
Automated invoicing, reminders, e-cashier (front-desk and shop transactions).
Credit card, recurring direct debit, wire transfer, local e-wallet, payment terminal. Rely on AI-based reconciliation of invoices with wire transfers.
Keep track of customer balance, manage account receivables, automate reconciliation of payments, generate reports, export to financial software, and streamline tax management.
Facility schedule, HR planning & timesheets, clocking, shipyard operations, stock management
Manage hotels, restaurants, shops, service providers and partners within your marina ecosystem.
Automated reading and invoicing of fluids.
Empower your clients with a responsive self-care app (communications, enquiries , invoices, contracts, e-signature, payments).
Integrated access control (parking, pontoons, amenities …) connected to client profile & contract. Detection of license plates.
As the summer season heats up, it’s essential for your software to handle increased demand efficiently, ensuring it remains a helpful tool rather than a hindrance. YouNav provides an on-the-go tablet interface, enabling you to complete tasks quickly, and away from the office:
- Sell products (fuel, shop, bike or boat rental…) all within a few clicks
- Manage stopovers and inventory directly from the pontoon
Our customer app provides a completely paper-free digital experience: uploading documentation, e-signature, downloading contracts and invoices, requesting quotes, settling payments, checking electricity consumption, all from the comfort of your smartphone or tablet!
YouNav seamlessly integrates with various hardware systems, including access control and smart meters for water and electricity.
Access control for pontoons, car parks, and amenities is integrated into YouNav and synchronized with clients’ contracts. This eliminates the need for harbour staff to switch between multiple applications, significantly enhancing their efficiency.
Our smart water and electricity meters feature a unique and patented system that recognizes boats by their plug.
- Water and electricity metering, reading and invoicing are fully automated
- Boats can be moved to a different berth without any reconfiguration, and even to a different marina if it has a compatible system
When your legacy terminals are already in place at your marina, we provide an open API to seamlessly integrate third-party solutions with YouNav.
The success of your project is our North Star.
Our agents all have extensive field operations and understand the intricacies of running a marina. They will provide comprehensive support throughout planning, data migration, system switchover, and day to day operations.
